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Crear Weddings Terms & Conditions

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Please take time to read our Terms & Conditions

The purpose of these Terms & Conditions is to ensure the satisfaction & comfort of both parties. It is taken that you agree to these Terms & Conditions on payment of your non-refundable deposit regardless of how & by whom your deposit is paid. Your contract with Crear space to create Limited comprises your booking letter & final statement.  

Any questions relating to these, or regarding any aspect of the services or venue that Crear will provide, must be raised prior to payment of your deposit. 

Crear’s terms and special offers are subject to change.  For the avoidance of any doubt the terms of any promotional material sent to you, which may contradict and be superseded by your booking letter, do not form part of your contract.

Crear’s contract is with you solely.  No third party, who is not a party to the contract, shall have any right to enforce its terms. If only one person is making the wedding booking, that person confirms that s/he has the authority to make the booking on behalf of both persons intending to be married. Our contract will therefore be with both such persons.

 We appreciate that, on occasions, someone else (such as a parent) may wish to make payments due to us on your behalf. We are happy to accept such payments but please note that, unless we agree otherwise with you in writing, you are legally responsible for any payments due to us.

 The governing law of the contract is the Law of Scotland.

Confirmation of Booking & Payment Terms

A non-refundable deposit of £1500 is required to secure & guarantee your choice of date in the Crear diary for your Crear wedding, Crear flowers & Crear Kitchen within seven days of your booking letter being sent.  

All prices quoted are inclusive of VAT at 20%, and are subject to change without further notice.

 It is taken that on payment of the deposit, you agree to these Terms & Conditions which are legally binding.

Small Gourmet Wedding Deposit

If you are having a Small Gourmet Wedding a non-refundable deposit of £1,000 is required within this same timescale. Additional day guests for your wedding and any other additional services to be provided by Crear will be invoiced & are payable in full four weeks prior to your arrival date. All other terms and conditions apply to Small Gourmet Weddings.

All prices quoted are inclusive of VAT at 20%, and are subject to change without further notice.

 It is taken that on payment of the deposit, you agree to these Terms & Conditions which are legally binding.

 

Caisealrag Cottage

A non-refundable deposit of £500 for Caisealrag Cottage is required to book dates required.

Balance of hire

The balance of the exclusive use hire is payable four calendar months prior to the date of your arrival. Should this not be received within said time scale, this may result in cancellation or postponement of Crear’s services

Final Numbers

Your final numbers are required in writing not less than four weeks prior to your arrival date. Please note that, from this point, they can only increase. 

Full fixed costs

Full fixed costs, including catering, wine or corkage, flowers & photography provided by Crear, will be invoiced & are payable in full four weeks prior to your arrival date.

 It is your responsibility to supply final guest numbers & menu choices prior to this date. If this is not received, you will be billed based on 100 guests. Any final balance as a result of an increase in numbers or additional services must be settled prior to your wedding taking place.

Please note that your guest numbers cannot decrease after four weeks prior to your arrival date.

It is your responsibility to notify us of any dietary requirements of you or your guests when confirming your menu choices.   We are able to cater for those dietary requirements notified to us in advance only and, if this isn’t done, no alternative dish will be available on the day.

Please note that our food at Crear is prepared in a kitchen which handles all allergens. We cannot guarantee that our food is free from trace elements of any allergen. Crear does not assume any liability for adverse reactions to foods consumed, or to items one may come into contact with, while eating at Crear.

For further allergy information, or should you or your guests have any food allergies or dietary requirements, please inform a member of Crear staff. 

Crear reserves the right to invoice any costs properly due and payable, but which have been omitted in error from your final statement, at a later date. 

Security deposit

A security deposit of £500 is required.  This will be invoiced & is payable not less than 48 hours prior to your arrival on arrival to cover the following:

 • Any damage, theft or breakages caused to the fabric or contents of Crear, by you or your guests during your visit.

• Any costs incurred by Crear arising as a direct result from you or your guests knowingly transmitting infectious diseases, for example, the Norovirus.

• Any balance owed for bar services.  

• Any costs incurred by Crear to dispose of items of decoration etc left & uncollected items.

The security deposit will be repaid within seven working days of your departure by the same method as originally paid unless uplifts from Crear are outstanding. 

 Any costs in excess of this amount will be chargeable to your account.

GHD for Caisealrag Cottage

Good housekeeping deposit of £250 for Caisealrag Cottage is required where applicable.  This will be invoiced at the same time as the full fixed costs and will be repaid within seven working days of your departure by the same method as was originally paid. Damage to the property, & damage, theft or breakages caused to the fabric or contents of Caisealrag, by you or your guests during their stay, are your responsibility & are completely chargeable to your account.

Change of dates & cancellation policy

If you need to change the date of your wedding, we will be delighted to confirm a new date for a rearrangement fee of £750 for Crear House and £375 for Caisealrag Cottage, to be paid within 7 days of reissue of your booking letter, otherwise deposit is forfeited.

To reschedule your Crear Small Gourmet Weddings £500

 

If the wedding has to be cancelled, it is the sole responsibility of the Client to notify Crear and to ensure that Crear has received the notification in writing. The appropriate cancellation fees will apply as follows:

• Initial deposits are non-refundable for Crear & Caisealrag Cottage.

• Less than 12 weeks notice, prior to arrival date, of cancellation - 100% of hire charge for Crear & Caisealrag and all other full fixed costs agreed.

Notifying your Celebrant & the Registrar

All arrangements and legal matters relating to your wedding ceremony are your sole responsibility. If you are planning a last minute commitment, the Registrar requires four weeks’ notice, however, this can be brought forward in exceptional circumstances.

 For non-UK passport holders, please allow three months for the relevant paperwork and visas to be in place.

Deliveries & Uplifts

Deliveries in relation to your booking must take place on the day of your arrival only unless by prior arrangement. Uplifts must take place within 7 days of your departure.  After this time we reserve the right to make a charge of up to £25 per day for any items left on our premises.

Drugs & Alcohol

Please note that Crear operates a zero tolerance policy on drugs and any illegal substance. If any guest is found to be under the influence the booking will be terminated with immediate effect and the police notified.

 We reserve the right to refuse the sale of alcohol to anybody exhibiting drunken or disorderly behaviour and to remove them from Crear if necessary.

Children & Babies

Children must be supervised at all times by a responsible adult while attending functions at Caisealrag Cottage.  Crear staff cannot take any responsibility for minors.

Force Majeure

Crear may have to make changes for the reason of Force Majeure, meaning unusual or unforeseeable circumstances beyond its control, the consequences of which neither our suppliers nor we could avoid.  Example: industrial disputes, natural disaster, fire or adverse weather conditions, pandemic or epidemic, interruption or failure of utility services, or similar events beyond our control.  Under these circumstances, Crear will endeavour to reschedule the Client's wedding day or to source an alternative venue of a similar standard.  Crear shall not be liable for any loss, damage, or costs, resulting from a Force Majeure event.

Crear’s total liability to you for any loss you suffer will be limited to the total amount of money payable to us for your wedding package. We will not be liable for any losses which were not reasonably foreseeable to both you and us when the contract was entered into or for any losses that were not caused by any breach of contract or breach of statutory duty or negligence on our part.

Nothing in these terms excludes or limits in any way our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, or for any other matter for which it would be illegal or unlawful for us to exclude or limit (or attempt to exclude or limit) our liability.

Changes to Crear and/or Caisealrag Cottage

We reserve the right to make reasonable changes to the interior and/or exterior of Crear and Caisealrag Cottage prior to the date of your wedding. We may, for example, make changes to the décor and colour schemes of the bedrooms.  

 

We will use all reasonable endeavours to ensure that no components of your wedding have to be altered. We do, however, reserve the right to make changes to certain components if this is necessary to comply with safety requirements or other changes in law or relevant codes of practice, or to make other minor changes which we reasonably believe will not be to the detriment of your overall wedding experience.

Unless the change is one which is likely to fundamentally change the nature of your wedding experience we will not offer any refunds, costs or compensation.

Wedding Insurance

Crear strongly recommends that you obtain appropriate wedding insurance, including public liability cover. Public Liability Insurance covers two things:

  • Accidental damage to the contents of Crear or Caisealrag Cottage, or any property not belonging to the bridal party or guests which is proven to have been damaged by the wedding attendees.
  • Bodily injuries as a result of the bridal party’s mismanagement and negligence of the event.

 Worst case scenario, you are looking to cover the complete destruction of Crear or Caisealrag Cottage as a result of the wedding party.

You are responsible for insuring any structures erected on Crear property.

 

Timings for your wedding day at Crear 

Timings can be discussed in more detail during your planning meetings with the team. However, to set you in the right direction, we have created a number of timing schedules to suit the style of your day and where you are getting married

 https://www.lovecrear.com/plan-your-wedding/when-you-book1/wedding-day-timings/

 On your wedding day, carriages must arrive by 12pm at the latest, to take your guests safely home. West Coast Motors are recommended to take your guests back to their accommodation,  http://www.westcoastmotors.co.uk/

Occupancy Numbers

The number of people occupying Crear House must not exceed numbers agreed. The numbers occupying Caisealrag Cottage must not exceed numbers agreed. (six guests & two dogs maximum). We reserve the right to remove person or persons from the property due to unreasonable behaviour, damage to the property, or exceeding the stated occupancy.  In this case, a refund will be at our discretion.

Instructions

Please note that Crear will take instruction only from the person(s) booking, unless an alternative person(s) has been nominated and Crear has been notified in writing.

Personal Belongings, vehicles, accessories, and contents, are left at their owners' risk.  Crear will not be responsible for any loss or damage, or for any injury to persons not caused through the fault of Crear.

Fireworks & Chinese Lanterns

We regret that fireworks and Chinese lanterns are not permitted unless by a professional company approved by Crear.

Governing Law

The governing law of the contract is the Law of Scotland

 IMPORTANT On payment of your deposit, you are accepting our Terms & Conditions, which are legally binding.

 

Food & Drink 

Unless we agree otherwise, only food & drinks supplied by Crear may be consumed at your wedding. Should you wish to provide your own beverages, our standard corkage charges will apply.

 

There is a minimum food spend of £2,500 for all our weddings at Crear.

 

 

External Suppliers

You are responsible for all arrangements, confirmation, and payment, with all external suppliers directly. You are responsible for ensuring they have appropriate liability insurance in place.

 

You are responsible for insuring any hired structure including marquees etc.

 

We reserve the right to make reasonable amendments to these terms and conditions at our discretionwithout prior notification. 

All of us at Crear promise we will do everything in our power to make your stay with us everything you are hoping for and much, much more. We all look forward to welcoming you to a very special place.

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