Terms and conditions of booking your stay (boring but important)

 

inside and out crear

 

Please take time to read our Terms & Conditions.  The purpose of these Terms & Conditions is to ensure the satisfaction and comfort of both parties.  It is taken that you agree to these Terms & Conditions on payment of a deposit.  Any questions relating to these, or regarding any aspect of the services or venue that Crear will provide, must be raised prior to payment of your deposit.


A provisional booking will be held for 7 days, to be confirmed on receipt of a non-refundable deposit of £1500 incl. VAT for Crear, and £250 incl. VAT for Caisealrag Cottage and £250 incl. VAT for Barnlongart House. On receipt of your deposit, the booking will be confirmed by e-mail.  We are happy to rearrange dates, if required, for an administrative fee of £250 incl. VAT.


1. Final numbers, not exceeding 100, required in writing 14 working days prior to your arrival date. (Please note that if final numbers are not received, final costs will be billed based on 100 guests)

2. Children must be supervised at all times by a responsible adult while attending functions at Crear and Caisealrag Cottage.

3. Only extra requirements/changes agreed in writing by Crear and you form part of the agreement.  Please discuss any possible changes, including numbers, rather than assuming that variations are possible.

4. Final details and itinerary to be confirmed 14 working days prior to the date of your arrival. Details must be in writing.

5. Table plan to be delivered to Crear one week prior to the wedding. Individual place names are your responsibility to arrange on the tables.

6. Delivery of flowers, cakes, favours, wine etc., to take place on day of arrival only.


7. A licence extension beyond midnight is not possible.

8. Any guest engaging a 3rd party to operate within Crear and its grounds (such as caterers,bands and DJs) must ensure that the 3rd party has current and adequate public liability insurance in place; copies of electrical testing certificates and insurance policies must be made available on request.

9. You are responsible for all arrangements, confirmation, and payment, with all external suppliers directly.

10. Confirmation of Booking


* A NON-REFUNDABLE deposit of £1,500.00 incl. VAT for Crear is required to secure and guarantee your choice of date in the diary. It is taken that on payment of the deposit, you agree to these Terms & Conditions which are legally binding. A NON-REFUNDABLE deposit of £250 incl. VAT for Caisealrag Cottage and £250 incl. VAT for Barnlongart House is required to secure this additional accommodation for your wedding guests.

 

* A £250 deposit is required when booking Flowers and Photography services provided by Crear.


* The balance is payable twelve weeks prior to the date of your arrival. Please note that no reminder will be sent. Should this not be received within said time scale, this may result in cancellation or postponement of Crear’s services.

* Full fixed costs, including crockery hire, wine or corkage, flowers and photography provided by Crear, are payable 7 working days prior to your arrival date. (Please note that if final numbers are not received 14 days prior to your arrival date, final costs will be billed based on 100 guests)

* Any final balance as a result of an increase in numbers or additional services must be settled prior to your wedding taking place.

* Please provide details of a Debit Card or Credit Card.  This will be charged for a £500 good housekeeping deposit on the day of your arrival and will be repaid 48 hours after departure. For your own protection, we request that you do not post or e-mail card details.


Payments can be made as follows:

* BACS transfer

* Credit Card excluding American Express  (A Handling Charge of 2.5% is applied to Credit Card transactions where the value exceeds £250.00)

* Debit Card
* Personal cheques made to the CREAR TRUST, accompanied and limited by cheque guarantee card
* Cash payments


Prices are inclusive of VAT at 20%, and are subject to change without further notice.



11. Cancellation Policy

If the wedding has to be cancelled, it is the sole responsibility of the Client to notify Crear and to ensure that Crear has received the notification in writing.  The appropriate cancellation fees will apply as follows:


Initial deposits are non-refundable for Crear, Caisealrag and Barnlongart House.

* Less than six weeks notice prior to arrival date of cancellation: 100% of hire charge for Crear.

12. Crear may have to make changes for reason of Force Majeure, meaning unusual or unforeseeable circumstances beyond its control, the consequences of which neither our suppliers nor we could avoid.  Example: industrial disputes, natural disaster, fire or adverse weather conditions, or similar events beyond our control.  Under these circumstances, Crear will endeavour to reschedule the Client's wedding day or to source an alternative venue.  Crear shall not be liable for any loss, damage, or costs, resulting from a Force Majeure event.

13. Crear strongly recommends that the Client seeks appropriate wedding insurance.

14. A £500 good housekeeping deposit is required. This will be repaid to your account 48 hours post departure. Damage to the property, and damage or breakages caused to the fabric or contents of Crear, by you or your guests during their stay, are your responsibility and are completely chargeable to your account.

15. The number of people occupying Crear or Caisealrag Cottage must not exceed numbers agreed.  We reserve the right to remove person or persons from the property due to unreasonable behaviour, damage to the property, or exceeding the stated occupancy.  In this case, a refund will be at our discretion.

16. Should you decide to have miniatures of alcohol as your wedding favours, a corkage fee shall be charged.

17. You are responsible for the corkage fee for any wedding guests found to be consuming alcohol not provided by Crear, unless previously agreed.

18. In the event that you default on this agreement, monies received by Crear will not be returned to you.

19. By paying a deposit, you understand all portions of this agreement and accept its content and specifications as outlined by Crear.

20. Please note that Crear will take instruction only from the person(s) booking, unless an alternative person(s) has been nominated and notified to Crear in writing.

21. Vehicles, accessories, and contents, are left at their owners risk.  Crear will not be responsible for any loss or damage, or for any injury to persons not caused through the fault of Crear.

22. The governing law of the contract is the Law of Scotland.

IMPORTANT You are accepting our Terms & Conditions, which are legally binding on payment of your deposit.

final fling